Say hello to an ITSM solution protected by Microsoft …

… and get the most secure ITSM platform in the industry!

Gartner Group

A Leader in two Gartner® Magic Quadrant™ reports.

Forrester

A Leader in nine Forrester Wave™ categories.

MITRE · ATT&CK

A leader in two Engenuity ATT&CK® Evaluations.

IDC

A leader and #1-ranked market share in two IDC reports.

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ITSM SECURITY/COMPLIANCE

Is ITSM security and compliance relevant to me?

Yes, it is.

Most ITSM solutions process personal data and are integrated into critical back-end systems, fulfilling automation.

Service accounts and unmanaged API connections to your ITSM solution introduce cyber risk. In addition, even large ITSM cloud solution providers are careless with their hosting, how data is moved around, and who has access to it.

In conclusion, with your ITSM solution running inside your Microsoft 365 tenant, you have the most secure ITSM solution in the industry.

No independent ITSM vendor outmatches Microsoft security.

Learn about Microsoft based ITSM ->

 

Our ITSM and GRC software can help you if you want to ensure the following

  • RThe location of your data
  • RAvailability of your data at all times
  • RTechnical measures to safeguard your data
  • RCompliance with LOCAL regulatory regulations
  • RThe effectiveness of logical security measures
ITSM360 cybersecure

Fit to Microsoft security

You are in a safe harbor with us. Our solution portfolio is governed and controlled by Microsoft Security Services – recognized by security experts.

ITSM360 deployment

Data is inside your Microsoft Tenant

Our approach is simple: we don’t execute or store your ITSM data. Instead, we ensure that it runs seamlessly within your Microsoft tenant. That’s the power of ITSM360.

Identity Platform ITSM360

Authenticated by Entra

Microsoft Entra, powered by Microsoft Azure AD, provides secure authentication for accessing ITSM360. This includes user and application authentication, ensuring a seamless and secure experience for all.

M365 Security Documentation ITSM360

Adapts to M365 security

Microsoft 365 is a very secure platform for businesses in all industries, and as a developer, we rely on security offerings from Microsoft. The Microsoft 365 integrated security is built on four pillars:

  1. Identify and access management
  2. Threat protection
  3. Information protection
  4. Security management

Microsoft ITSM ready?

Let’s Get To Work

We deploy the solution directly to your tenant together with you, or you can work with our English, German, Dutch, or Scandinavian-speaking partners.

An ITSM360 multimode app is designed to encompass several ITIL/GRC practices. It offers flexibility, as it can operate with all modes enabled simultaneously or function in a single mode, depending on the specific use cases. This versatility ensures that the app can adapt to various requirements seamlessly.
ITSM360 selfservice in Teams GIF