When Carolina Biological Supply (CBS) started their search for service desk software,…
How does ITSM360 apply to Your role as..
Intelligent, modern service management aligned with cloud & infrastructure strategy
CIO’s must continually deliver value to the business. A way to deliver value is to consolidate business apps on fewer platforms, and reduce complexity by having fewer data silos.
With ITSM360 you can consolidate your ITSM-solution on top of your Microsoft 365 strategy. This gives you significant business outcomes:
· Use your resources and competences more intelligent
· Provide your users with well-known user experience (Microsoft UI Fabrics)
· Flexibility to meet new business demands with the power from the largest IT-ecosystem (Azure, Microsoft 365, Microsoft itself and the partner network)
Deliver better, faster and smarter service
Your objectives in a digital world are to deliver world-class solutions and services with an eye toward accuracy and cost efficiency and at the same time.
ITSM360 + the underlying platform is your key to success. You have so many options, and these options are getting stronger and stronger.
· Design your service processes with Microsoft Power Automate
· Enable cognitive capabilities from Microsoft Azure
· Increase employee productivity by using Microsoft Teams and SharePoint portals in your ITSM process orchestration
The most secure ITSM solution in the industry
Microsoft Datacentres around the world are trusted, secure and highly compliant to various standards and frameworks.
As for security, then ITSM360 will be a part of your Microsoft tenant, and your own governance and security can be applied to your ITSM360 solution.