ITSM360 is a ready-build solution deeply rooted in ITIL. ITSM360 is leveraging your Microsoft tech. stack on all levels, and brings significant savings and options for Microsoft aligned organizations.
Any business that runs in the Microsoft cloud can run ITSM360. It fits into your subscription. Your people know the platform. It is recognized, secure – what are you waiting for?
Contact us for a one-hour non-binding demonstration. It will pay off in the long run!
We are leveraging the power of the cloud platform from Microsoft in an ITSM context.
While there are many things to be excited about with Microsoft 365/Power Platform, one of the main reasons we’re truly excited is that it is a truly open/flexible/scalable/secure platform.
You will find ITSM360 customers in Europe and North/South America, and the Middle East.
Our customers in 18 countries share the same set of values. They want painless ITSM with high efficiency and low ITSM expenses at the same time.
ITSM360 builds on the design that shapes the Office-family and Teams. As a result, with ITSM360, you reuse your Microsoft experience and subscriptions for ITSM.
Above all, SharePoint is a proven platform. Business executives worldwide recognize it, and we don’t need proof of this – just follow the Microsoft 365 success.
To clarify why SharePoint (and Teams) makes sense in the ITSM context:
In turn, the correct origin for a modern ITSM tool.
Lastly and most importantly, your staff will find it easy to work with an existing platform. Hence, cost savings and consolidation.
Without a doubt, Microsoft Teams provides new digital options for modern organizations.
In the light of Teams and ITSM, then we see that self-service adoption works in Teams. As a result of this, then we have added a self-service Teams app to ITSM.
See our adoption blog about Teams and self-service here.
Adjacent to the end-user app, then we offer a range of options for ITSM360 work inside Teams.
In other words, Teams and SharePoint are connected, and we offer a great use of Teams.
Power Automate is powering processes in ITSM360. For you, it matters because this platform becomes a central brick in your Microsoft infrastructure. Why not start to consolidate your processes tooling?
As for reports, then ITSM360 connects to Power BI, and all your dashboards, reports, and insights are delivered by Power BI.
Link to blog about Power BI from us.https://itsmcompany.net/itsm-and-power-bi/
Microsoft has created an excellent IT ecosystem for businesses. Robust, innovative, and supported by a global partner network.
Thus, it is time to fight the data siloes. The fact that ITSM360 consolidates your ITSM tooling base on the Microsoft stack enables you to do this consolidation.
In a nutshell, ITSM360 runs in your Microsoft tenant. That is to say, a real gamechanger because you can reuse your Microsoft competencies and resources for ITSM orchestration.
Real consolidation. Real cost-cutting and maximizing your value and efficiency.
Simply stated, ITSM360 is the most Microsoft-centric ITSM solution on the market:
– Deployed into your SharePoint Online tenant
– Connects to Teams
– Uses the Power Platform for process design and reports
Going advanced?
Of course, ITSM360 connects to Power Virtual Agents, AI, and other hot Azure services that can bring your ITSM practices into a new age.