An ITSM solution that plugs into your Microsoft 365 tenant



ITSM tool for
SharePoint & Teams

You have probably powered tons of workflows with SharePoint already, and your business collaborates already in Teams and SharePoint.

Now, say yes to real consolidation, and start using Microsoft 365 as an ITSM platform too.

ITSM360 does all the heavy lifting for you. It combines the most modern and recognized Microsoft 365 platform with proven ITSM practices.


Own governed Microsoft tenant

Go ahead. With ITSM360 on top of your Microsoft tenant, you stand on a shoulder of a giant.

In a nutshell, ITSM360 is the most Microsoft-centric ITSM solution on the market. This strategic alignment that is in front of you with ITSM360 means everything for you:

  • World-class flexibility in terms of partners and resources
  • Use your own Microsoft competencies and resources
  • Easy adoption due to use of Microsoft fluent UI
  • Probably the most secure ITSM platform – it runs in your complaint Microsoft tenant
  • Open for the Microsoft eco-system such as Power BI, Flow, AI, Azure, Intune, SCCM, Virtual Agent, etc…

In turn, an ITSM business case fulfills that your demands/needs. And not to forget, it delivers a great ROI at the same time.

Get inspired!

Discover ITSM360 in action


Industry leaders standardize on Teams and SharePoint

Join the movement towards a new every day, where your standard platform executes your business processes – and now also your ITSM practices.

Plug the power of ITSM360 into your tenant, and enable your ops,  process professionals, service desk, and executives to start fundamental digital transformation inside IT.


Strong key points for your decision-makers

Implementation as you like

Running in your Microsoft cloud means that you can implement ITSM360 yourself or with your local Microsoft partner.

Busy? Then our professional services or certified partners can help you partly or as a turn-key solution.

It is up to you, and it has never been easier to implement a new ITSM tooling base.

Money matters

We are working on top of the most excellent IT ecosystem, but even cool tech. requires a rock-solid business case.

As for business cases and effective ROI, then ITSM360 is a class leader.

Using your existing tech. stack as a baseline is consolidation, and you can harvest real value from day one.

Security & Compliance

Like it or not, but security and compliance demands are in scope for many ITSM use-cases.

As for security, then Microsoft executes a bold agenda, and your existing cloud security will adapt into ITSM360.

Compliance, you will not find an ITSM tool that is more compliant to industry and national frameworks than our package.

Request a free, personalized demo of ITSM360

“ITSM360 is a cost-effective and easy-to-use ITSM solution. It also fits very well in an Office365 and Azure environment.”

Marc Hoogerwerf, ICT Architect at Trans Adriatic Pipeline AG