+45 70 270 570 sales@itsmcompany.net

ITSM360. IT Service Management for everyone.

ITSM360 is the world’s leading ITSM solution for ITSM based on your Microsoft 365 tenant.

Consolidate on top of M365 · Get a seamless user experience

Ditch your data silos. We empower you to use your Microsoft 365 Platform for ITSM tooling.

We are making significant results using our customer’s Microsoft 365 tenant for easier process enablement inside your IT department.

Our trademark is highly efficient, secure/compliant, and scalable, ready-made Microsoft 365 software tools for:

  • ITSM
  • IT-Governance
  • GRC-processes
  • Enterprise Service Management (ESM)

Using your Microsoft 365 (and Azure) is a budget-friendly approach and the most secure ITSM way.



Use your Microsoft capacity and resources for ITSM


Everyone with SharePoint and Teams knowledge can work with our technology (on both user and admin levels)


Leveraging core M365 in an ITSM context gains productivity and flexibility

Software that works for you

We ensure it’s simple and intuitive. Based on the pillars of your IT strategy to accomplish your goals.

Fluent UI

We use Fluent UI from Microsoft. The same open-source components as shaped Microsoft Office.

Recognized by your team and easy adoption.

Use of Power Platform

Power Automate – Awarded as Gartner Group Magic Quadrant winner in the Low Code Application category.

Easy creation of workflows and automation

Govern by Azure AD

The Azure AD manages users, permissions, and API endpoints to and from ITSM360.

Manage all aspects of ITSM360 quickly and efficiently.

Leading organizations worldwide leverage ITSM360 to optimize their efficiency

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Innovative technology to solve problems and streamline the support process

We use cutting-edge Microsoft technology to reduce your problems and streamline service management.

You may be stuck in your current ITSM system for many reasons.

Usually, new ITSM customers experience these problems:


  • Locked or inflexible ITSM. May you need expensive and hard-to-reach consultants for even simple modifications?
  • Problems with processing data in an ITSM system over which I have no control
  • Cost in all aspects – onboarding of new staff takes forever, and our license/subscription cost is too high

IT ticketing directly in Microsoft Teams