Secure and compliant ITSM solution
When your ITSM tool is a separate SaaS platform, you add another vendor to your security perimeter. ITSM360 eliminates that risk. Your data stays in your Microsoft 365 tenant, protected by the security controls you already manage. No external servers, no additional attack surface.
Key capabilities
Microsoft Security Stack
ITSM360 is protected by the same security controls you already use. Conditional Access policies, multi-factor authentication, and data loss prevention all apply automatically.
No External SaaS
Traditional ITSM tools run on the vendor's servers. ITSM360 runs inside your Microsoft 365 tenant. There is no external SaaS to secure, no additional vendor to assess, and no data leaving your environment.
Zero Trust Ready
Authentication goes through Microsoft Entra ID. Every request is verified, every user is authenticated, and access is granted based on your policies. No separate identity provider needed.
Full Audit Trail
Every action in ITSM360 is logged. Who created, viewed, or changed a ticket, when, and from where. Audit logs integrate with Microsoft Purview for centralized compliance reporting.
Data Loss Prevention
Microsoft DLP policies apply to ITSM360 data just like they apply to SharePoint and Exchange. Sensitive information is detected and protected according to your rules.
Regulatory Compliance
ITSM360 helps you meet the requirements of GDPR, NIS2, ISO 27001, and DORA. Data residency is guaranteed by your tenant location. Audit trails and incident reporting are built in.
The most secure ITSM in the industry
Book a demo and see why keeping your ITSM data inside Microsoft 365 is the smartest security decision you can make.
Request a demo