ITSM is about knowledge, people and processes

We stay one step ahead

Pioneering collaboration based ITSM

At ITSM Company we provide the most integrated ITSM solution for Microsoft aligned businesses, and this enables you to harvest value from your Microsoft investment. The synergy between ITSM360 and the Microsoft portfolio is our value proposition.

IT managers are facing significant challenges. Every year we see an increased level of digital transformation, regulations/compliance and new ways like DevOps, Agile ways etc. It all brings complexity into your IT-Service Management processes and way of delivering IT.

Keeping up with all this change and the complexity that comes isn’t easy.

To help, we have to build a fully integrated ITSM solution based on SharePoint Online and Microsoft components like Power products, Azure and other technologies. This is an agile, flexible and cost-effective way to address your needs.

Empower

Your people

Empower your users and IT-professionals with a tool which looks like a normal Microsoft tool, and gain advantages of our Office UI Fabrics design and use.

Easy

Process execution

Run your processes and automate tasks will reduce manual workarounds and increase your efficiency, and gain advantages of process orchestration by Microsoft Flow.

Adapt

to Office 365

ITSM360 is designed and engineered to adapt to the Microsoft ecosystem – because most of your current technology runs on this platform already.

Savings

and good ROI

Reduction in data silos is the noticeable result after implementation of ITSM360. This will lead to budget savings, and having options for vertical use will lead to even better ROI.

Why customers choose ITSM360

Nearly all our clients use SharePoint and Office 365 – or having this as a strategic objective. They have seen how this platform can be used for collaboration, powering business processes and works as a knowledge sharing platform.

Easy to Use

SharePoint and Office 365 means no specialized training or certifications necessary, and this is applied to ITSM360.

Data security and governance

SharePoint and Office 365 can be configured to meet your security/compliance and governance objectives, and these settings can be applied to ITSM360.

With this, you have the best security/governance options in the industry.

ITIL and ITSM powered by SharePoint

IT savvy strives after consolidation and reuse of resources and knowledge, and with ITSM360 they find the right bridging between SharePoint and ITIL.

Vertical use

ITSM360 can fuel enterprise service management needs, and verticals for HR, Facility Management, Engineering, Fleet Management is some of the verticals we have seen.

Using ITSM methods in the business creates fast results.

Why ITSM360Because it simply fits into your strategy and technology baseline