About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: itsmcompany.net

(and manage your consent in “cookie settings” on the bottom navigation bar)

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. Cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: Store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content on the website on social media platforms.

Preferences: Cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

ads/ga-audiencesThe main purpose of this cookie is Google Adwords, Online behavior across websites to track our relevance and presence on the market  
catAccCookiesCookie set by the UK cookie consent plugin to record that you accept the fact that the site uses cookies.
cookielawinfo-checkbox-necessaryCookie that keeps track of which cookies you approved.
cookielawinfo-checkbox-non-necessaryCookie that keeps track of which cookies you approved.
GPSGPS cookies are used by YouTube to record your geographic location when you watch a video on www.youtube.com. Pages on ITSMCompany.net that have embedded a video on YouTube will put this cookie in your browser.
NIDMost Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
optimizelyBucketsCookie set by the Optimizely website optimisation plaftform. Used to store the page variants assigned to a user for A/B performance testing, to ensure the user gets a consistent experience The main purpose of this cookie is: Browser Performance
optimizelyEndUserIdCookie set by the Optimizely website optimisation plaftform. This cookie is a unique user identifier The main purpose of this cookie is: Browser Performance
optimizelySegmentsOptimizely enables you to uniquely identify visitors, track their actions, and deliver consistent experiences across page loads via persistent visitor-level cookies and localStorage. Each cookie Optimizely sets stores a different set of data; this article explains the purpose and behavior of each cookie Optimizely uses.
rs6_overview_paginationrs6_overview_pagination Cookie is set by Slider Revolution, tracks downtime and other browser related issues. Helps us track if something should go wrong in the UI
tk_aiThis cookie is only tracking admins of our own page in how they use the backend so that we can better our platform in the future. It is not related to Customers and customers are never served this cookie.
viewed_cookie_policyThis cookie controls whether you have read our Cookie Policy on itsmcompany.net/. Possible values are Yes and No.
VISITOR_INFO1_LIVEThis cookie is used by YouTube to calculate the bandwidth you have with your Internet Service Provider in order to give you the best resolution of the video. All pages on ITSMCompany.net that have embedded a video on YouTube will put this cookie. It's not strictly necessary, but if you say no, the videos might not function as planned.
YSCYSC cookies are used by YouTube to control unique visitors when you watch a video on www.youtube.com. Pages on ITSMCompany.net that have embedded a video on YouTube will put this cookie.
_gaThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_gatThis cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.
_gidThis cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. The main purpose of this cookie is: Performance
_hp2_id.3538148622Cloud Flare technical cookie
__cfduidIt is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.
__RequestVerificationTokenHelps prevent Cross-Site Request Forgery (CSRF) attacks.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org or www.allaboutcookies.org.