Top 4 ITSM solution trends

Top 4 ITSM Trends in 2020

A few years ago, everyone was abuzz about Artificial Intelligence, Machine Learning, and how they would transform how IT service management was done for companies of all sizes. While this is true to an extent, the Era of AI has been more gradual than revolutionary. 

Our core values are ITSM

Microsoft Teams and ITSM

Microsoft Teams and ITSM Our core values are ITSM based on Microsoft technologies. As for collaboration and team capabilities, then Microsoft Teams will play a significant role. This will also apply to ITSM in the future, and we will launch our first Microsoft Team ITSM app in Q4-19.   The beta-release is ready and ready…