ITSM360 – Road Map & Support
Navigate to Apollo – our support portal!
Our business partners and we are ready to support your ITSM360 usage, and all ITSM360 customers have access to our support portal – Apollo.
Through Apollo, you can find relevant knowledge articles, download new app releases, or create a support ticket.
If you do not have access to Apollo, please reach out to your ITSM360 business partner or your ITSM Company contact person. A valid ITSM360 subscription is required for access.
Table Of Content
App versions
| App | Internal Name | Latest Release | Release Date |
| Ticket App G3V2 | ITSM360_TicketApp_G3V2 | 3.2.5.0 | 10.12.2025 |
| CMS App | ITSM360_CMSApp_G3 | 3.2.5.0 | 10.12.2025 |
| ITOM App | ITSM360_ITOM_G3 | 3.2.4.1 | 13.11.2025 |
| Self-service App G3 | ITSM360_SelfServiceApp_G3 | 3.2.5.0 | 10.12.2025 |
| GRC360 | ITSM360_GRCApp_G3 | 3.2.4.0 | 2.09.2025 |
| PM App | ITSM360_ProjectApp_G3V2 | 3.2.5.0 | 10.12.2025 |
Data Schema
| Schema | Latest Release | Release Date |
| G3-Standard | 3.2.5.0 | 28.11.2025 |