ITSM360-MSP Managed Service Provider
ITSM360-MSP Managed Service Provider, are characterized by a strong complexity in their business administration.
Managing accounts, linking of services to these accounts and securing the right invoicing is some of the main disciplines.
ITSM360–MSP Managed Service Provider edition is the obvious choice for MSP’s which wants to leverage their Microsoft technology for orchestration of your internal processes.
Our Typical Client for ITSM360-MSP
Our Managed Service Provider solution offers managed services for their clients.
They are having:
- a complex service portfolio with different pricing to accounts
- differentiation in which services an account can request and
- the need for a wall to wall ITSM solution which easily can be integrated into the core ERP system
Larger organizations that have a shared group IT function, and where IT-Services is being consumed by “subsidiaries/accounts” and where these accounts are being invoiced for the service consumption.
In this case, ITSM360-MSP offers all required process support, and you will have a short implementation period due to the inbuild MSP features.