Essentials of an ITIL-lite implementation is powered by ITSM360-Lite
The most important part of an ITIL implementation is a Service Desk function. This is exactly what you get in ITSM360-Lite, where you will empower your IT-staff to work in a structured way with Service Requests and Incident handling.
ITSM360-Lite is a Microsoft Teams app which works as front-end, and a SharePoint Online app as the central database.
Note: We offer an ITSM360-Enterprise release for more advanced ITIL-disciplines.