ITSM360 app highlights

Examples are good – ITSM360 demo

Please see some selected features from the ITSM360 to emphasize the robust capabilities of the ITSM360 app.

Without delay, then we are ready to offer you a personal 1:1 demo.

To begin with, see an example from Power BI report connected to ITSM360 beneath.

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Beneath, you will find examples from the ITSM360 divided into ITIL-practices and Service Management disciplines.

For optimized performance, ITSM360 offers a Ticket Console web part connected to the SharePoint list. The benefits are a fast working process for service desk agents.

TSM360 Ticket Console main view
ITSM360 Ticket Console main view

A natural part of ITSM360 is the Change Enablement support. It starts with defining your normal change process model and standard change definitions, including building an RFC form.

ITSM360 Ticket Console Open Case
ITSM360 Ticket Console Open Case

A natural part of ITSM360 is the Change Enablement support. It starts with a definition of your normal change process model, and standard change definitions, including building an RFC form.

ITSM360 Change Process Definition
ITSM360 Change Process Definition

Getting the right content in the proper working context is essential, and ITSM360 offers a flexible form editor. In this case, edit mode/creation of an RFC form for a server change.

ITSM360 Create RFC Form
ITSM360 Create RFC Form

Running self-service portals in multiple languages is a part of the ITSM360 solution. The self-service portals run on SharePoint sub-sites that adapt to your branding and requirements.

ITSM360 Selfservice portal in SharePoint
ITSM360 Selfservice portal in SharePoint

Are you using Microsoft Teams? If yes, then an ITSM360 self-service app is an option for you.

ITSM360 Teams App - Service Catalog
ITSM360 Teams App - Service Catalog