IT Project Management
Integrate PM and ITSM data
In a world bursting with project management tools, you might wonder why we’d add another!
The answer is simple:
IT Services are ever-evolving, and we believe you deserve a PM tool that seamlessly integrates with Change and Configuration Management practices to keep you ahead of the curve.
Exciting times ahead!
Integrating classic ITIL practices into your Project Management can supercharge your efficiency and elevate your projects to new heights.
For modern IT organizations, breaking free from isolated data silos is essential! Embracing NIS2 cybersecurity and ISO27001 across all IT projects fosters a culture of security and excellence.
Making documentation and change management integral to daily practices will propel your projects to success and ensure a resilient future.
Let’s make this happen together!
We believe in simplicity!
By harnessing the data within your SharePoint infrastructure, we enhance your tenant with an intuitive app that truly elevates your experience.
Flexible App
Ready-made Microsoft 365 app, flexible with settings and no-code implementation.
SharePoint Data
All data is located in your SharePoint environment, and you can customize the data structure.
Tons of records
Optimized for big data, supports millions of records without any delay
Open and Automate
The CMS supports APIs, and a set of custom Power Automate connectors is available for automation and data population
Microsoft Office
Embedded Microsoft Office Document handling into the app, supporting your IT documentation practices
Project Portfolio
Manage your IT Project Portfolio from the app, where projects can be created directly or via an automation powered by Microsoft Power Automate, including pre-filling the project with the required prerequisites.
Project Portfolio Key Features:
- NSee projects in list or kanban view
- NSort or filter projects
- NAD is integrated by default, and you work with people in your tenant
- NCustomize the data model and app if required
Manage your IT project
The ITSM360 PM app fully supports daily project management and task execution!
Your dedicated project management team collaborates seamlessly within the app, while IT staff efficiently tackle tasks using either the app or their Microsoft 365 tools. Together, we’re ensuring smooth and successful project outcomes!
PM Management Key Features:
- NCollaborate in Teams or SharePoint - integrated Teams chat
- NStructure your project in stages, milestones, and work tasks
- NGantt, Kanban, or list view for stages and tasks
- NTime registration
- NProject update feature and email integrated into projects
ITIL continuous improvement
Embracing a structured improvement process is incredibly rewarding, and connecting it to your core service records truly elevates your outcomes.
With the CIP feature in the Project App, you can effectively manage your improvements and organize your goals before transforming them into a project.
ITIL Continuous Portfolio Key Features:
- NDefine your own or use the standard metadata for CIP records
- NAssociate improvements to services, changes, problems or CIs
- NCreate an improvement plan (the business-case)
- NSupports improvement tasks and time registration
- NEmbedded SharePoint document library
- NCollaboration features and notes
Integrated ITSM into every corner of your Project Management
Imagine the possibilities with integrated ITSM woven throughout your Project Management!
You can seamlessly connect various PM disciplines with ITIL and ITSM practices. Check out how effortlessly a project links to services and configuration items, all while harnessing the powerful change management features of ITSM360 within your project app.
ITIL/ITSM Project Management Key Features:
- NAdd stakeholder to a project - supplier or other company
- NTag or link IT Service to a project
- NTag or link CIs to a project
- NMake a RFC directly from a project
Document Management by embedded SharePoint inside the app
Office documents are essential for every project! With the ITSM360 PM app, you’ll enjoy an integrated SharePoint folder for all your project files, conveniently located within your Microsoft tenant.
Office Documents/files Key Features:
- NBuild your folder structure or get it automated for each project
- NUse predefined Office document templates
- NCreate or edit documents from the project
