Industry Solutions

The ITSM360 solution powers business transformation and ITIL practices across industries.

Explore Industry Solutions

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Financial Services

The vast digital transformation in this sector gives related requirements to your ITSM solution and processes.

ITSM360 is designed to meet inherited demands from PSD2 activities/apps, GDPR, PCI, and much more.

With the best practice configuration for financial and insurance companies, ITSM360 is an ideal choice for the next ITSM solution.

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Do you know the problem of collecting complex documentation from suppliers and ensuring that your solution complies with all your requirements?

We make it easy. ITSM360 falls into your standard regulatory agreement with Microsoft, and with this, the technical fulfillment of HIPPA, FDA, GDPR, and more is in place. Ready for SaMD.

ITSM360 Public


You are working with many resolver teams, permission control, and not most minor, the ability to give insights into your data processing upon request.

ITSM360 (SharePoint) can provide document management capabilities in your ticket handling + handling all your teams and workflows.

The standard deployment for the Public Sector accelerates you fast, and changing ITSM is easy.

ITSM360 Manufacturing


You must provide service to many roles and significant differences in IT maturity.

Easy IT self-service is a must for you. It often includes handling IT sites in multiple regions and differentiated Service Catalogs.

With the Teams apps for end-users and back-end staff, you are ready to meet all the needs – including creating tickets based on a Teams voice message.

ITSM360 Manufacturing

Energy and Supply

Handling devices (including IoT) in abundance can be complex. One thing is the core data – but governing all the devices with the proper workflows requires a robust solution.

The standard deployment for this sector configures ITSM360 to work with the right CMDB and Asset Management structure – combined with Changes and Tickets.

Connecting Azure DevOps to ITSM360 has helped several organizations in this industry.

ITSM360 Service Provider

Managed Service Provider

Providing digital services (service requests, resolving incidents, asset management) is complex.

ITSM360-MSP can manage your customers, their services, and deliverables in projects and tickets with time registration and billing baseline.

Use this for internal billing or as an actual MSP.