Go live fast with ITSM360

It’s all about speed and agility. That’s why your business runs in Microsoft 365

Easy implementation

Like so many other things in life, then a good start is essential for the final result. Therefore, the initial implementation of Service Management means a lot for us.

To emphasize, then implementation of (or replacement of existing) ITSM software is not a routine operation. However, we are here to help you secure the ITSM implementation to the agreed time and budget.

In turn, then it embraces stakeholders from top-level management within IT to service desk agents but moreover also your end-users.

Our expertise

You can turbo-charge your ITSM360 implementation with our experience. Our experience spanned from low maturity and a simple set of requirements to streamlining an implementation project for larger organizations.

Our experience with ITSM360 has resulted in some fast-track ITSM implementation models, with guide setup/configuration and contextual sparring.

Implementation on your terms

We are passionate about developing tools for ITSM, and we want to make a difference in our industry.

But of course, it means everything to us that you choose an implementation project/partner that you trust.

That is why with ITSM360, you have tremendous freedom of implementation. In other words, we don’t want to maximize our profit by selling you a lot of hours. Instead, we want you to be satisfied.

Once you decided to go along with ITSM360, then you can choose between the following implementation steps:

  • Our fast-track base deployment package (and further services if required)
  • Working with your local Microsoft Partner for implementation
  • Using your own Microsoft competencies and resources for the implementation
  • Microsoft Professional Services
  • A certified ITSM360 Partner – available in some regions

… or a combination

Our fast track service

Start

Deployment

Best-practice deployment of ITSM360 into your Microsoft tenant.

NB:

An entire standardized process following Microsoft best practices. See more – link

Action

Configuration

Use of standard SharePoint list configuration + drag-and-drop form creation/modification.

NB:

Easy and well-documented approach for configuration. Find more info here – link

Action

Going advanced

Use codeless automation rules, and Microsoft Power Automate graphical flow designer.

NB:

The Power Platform from Microsoft. Find helpful information about low-code and no-code options here – link

Action

Insights

Use predefined dashboards and Power BI template for reports

Action

Service Portals

Use our Microsoft Teams app as baseline for your self-service portal, or use a SharePoint subsite template

Get in touch…

… with our implementation specialists