Easy implementation

from a tech. standpoint

Like so many other things in life, then a good start is essential for the final result. Therefore, the initial implementation of Service Management means a lot for us.

To emphasize, then implementation of (or replacement of existing) ITSM software is not a routine operation.

In turn, then it embraces stakeholders from top-level management within IT to service desk agents but moreover also your end-users.

Our services for the initial steps?

In a nutshell, our main objective is to reinvent the ITSM software tool base into a platform. In other words, we don’t want to maximize our profit by selling you a lot of hours.

Once you decided to go along with ITSM360, then you can choose between the following implementation steps:

  1. Our fast-track base deployment package (and further services if required)
  2. Working with your local Microsoft Partner for implementation
  3. Using your own Microsoft competencies and resources for the implementation
  4. Microsoft Professional Services
  5. A certified ITSM360 Partner – available in some regions

… or a combination

Get in touch…

… with our implementation specialists

Thomas Bo Nielsen

Thomas Bo Nielsen

Senior Partner, ITSM Company

Hans Thonke

Head of delivery, ITSM Company

Martin Plambæk

Senior Consulant and ITSM360 Trainer, ITSM Company

Thirumal Kandari

Architect, ITSM Company

ITSM360 implementation in your tenant = simple and standardized


SharePoint site

App files


Your business logic

- Integrated AD

- Inherited security settings from your tenant

- Seamlessly integration to Microsoft services