Go from Data to Insights to Actions with SharePoint Views, ITSM360 Overview Dashboards, and Custom, Interactive Power BI reports.
Intelligent Insights into your ITSM
Dashboards
For fast and effective overview and navigation
Design your own Overview Dashboards with up to 12 tiles with real-time queue numbers and color indicators based on your KPIs. Use the tiles to easily navigate to specific queues.
Power BI
Custom dashboard, creating your own reports and analysis
Create rich, interactive reports with visual analytics at your fingertips. Connect data from all areas of ITSM360 – even combine them with third party data sources – and bring the data to life with stunning interactive visualizations and insightful reports.
SharePoint views
Searchable, Filterable and Exportable
Organize tickets, assets, CIs, Services, etc. into views, groups of items based on certain criteria. Preview and access associated information with the ITSM360 View Extension columns to get cross-solution insights about any item. Insights such as responsibility, dependencies, change history, and related knowledge.
Highlighted Features & Benefits
Embed Your Power BI Reports into ITSM360
Achieve a single sign-on experience to your ITSM reports and visuals by embedding them into ITSM360.
Export Your Insights
Export your views and Power BI reports to Excel and use them to impress the business.
TALK TO US
We are ready to talk ITSM with you, and how SharePoint and ITSM360 can make a difference in your organization