Carolina Biological Company ITSM360 testimonial

ITSM360 Testimonial Carolina Biological Supply Company (CBS), North Carolina, USA https://carolina.com Fevzi Yalin Lead Project Manager Carolina Biological Company We enjoyed meeting Rob Nixon and Fevzi Yallin from Carolina Biological Supply Company (CBS) in Copenhagen for a meeting in 2020.   Rob and Fevzi explain their baseline situation and outcome with ITSM360: Service request and…

ITSM and Power BI

Benefits of leveraging Power BI for ITSM reporting ITSM solutions capture and contain an enormous amount of data. The data differs from very structured transactional data to unstructured data – typical guides and knowledge articles. The transactional data can be used to gain incredible insights into your business. The unstructured data and information are beneficial…