Hey, Microsoft lover

Let’s make your business easier!

Take the first step towards hassle-free IT Service Management

We are the company that disrupts a multi-dollar industry by reusing your existing Microsoft 365 cloud as your next platform for Service Management and GRC.

All inside Microsoft

Leverage the full power of Microsoft

Happy users

Simplify IT: faster help, happy users

Lower costs

3-10+ times lower TCO

About us

Empowering Your Enterprise Through Strategic Microsoft Integration

CEO Tina Heinze ITSM Company

At ITSM Company, we do more than provide software; we build enduring, strategic partnerships designed to drive your digital transformation.

Our mission is to optimize your IT, Governance, Risk, and Compliance (GRC), and Enterprise Service Management (ESM) processes by unlocking the full potential of the Microsoft stack.

Tina Sønderup Heinze, CEO

While many competitors build standalone software from the ground up, we take a strategic platform-based approach (Microsoft 365).

This allows us to leverage robust, proven ecosystems, ensuring our solutions are not only innovative but also seamlessly integrated, scalable, and reliable for your enterprise needs.

We are a group of skilled ITSM professionals and dedicated Microsoft enthusiasts. We like to challenge the ITSM industry leaders with efficient software that delivers inside your Microsoft tenant.

Trusted by Microsoft-aligned organizations in more than 20 countries

At our core, we are dedicated to empowering enterprises to maximize the value of their existing technology investments.

We reject the industry trend of locking organizations into complex, siloed, and costly proprietary systems.

Instead, we strategically leverage the standard Microsoft solutions you already trust to deliver efficiency, robust security, and significant budget optimization.

Thomas Bo Nielsen, ITSM Company

By building upon the Microsoft 365 platform, we provide a scalable software solution that seamlessly adapts to your digital transformation initiatives, ensuring your ecosystem remains secure and compliant across all borders.

Thomas Bo Nielsen, Co-Founder, CTO

Schedule a meeting ->

Get in contact

You can partner with us

We have a strong partner program that helps you drive your business forward with our forward-thinking solutions.

Our partners are either Microsoft partner businesses or ITSM consultants who want to do more for their customers.

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Deutschsprachiger Kontakt

Wenden Sie sich an Martin Jall von ITSM Company Deutschland, wenn Sie ein Gespräch auf Deutsch über den Kauf von ITSM360 oder andere relevante Themen benötigen.

Martin ->

Thomas Bo Nielsen

ITSM Company Denmark

Contact our experts for a personalized demo or a technical consultation to explore how ITSM360 enhances Microsoft technologies for superior IT service management.

Schedule a meeting with Thomas

Support

All our customers have access to our Apollo platform, where they can download the latest ITSM360 apps and data definitions, + request services or report incidents.

Contact your account manager for access to Apollo.