MICROSOFT ITSM SOLUTION

Goodbye, data siloes

Microsoft ITSM · Go for ITSM360

Don’t squander your IT budget on costly isolated solutions

Get ITSM and GRC tools directly in your Microsoft cloud

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Microsoft 365

Connect your ITSM practices to the entire M365 ecosystem
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Microsoft Teams

Collaborate with Microsoft Teams apps for ITSM
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Secure & Compliant

Use your Microsoft cloud security for your ITSM tool
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Data in your tenant

Use your Microsoft tenant for your ITSM data processing

Use your Microsoft Cloud infrastructure

Leverage Your Microsoft Expertise into ITSM Excellence with ITSM360

In an age where technology evolves in the blink of an eye, leveraging the familiar ground of Microsoft for your IT Service Management (ITSM) isn’t just smart—it’s strategic.

Enter ITSM360, the game-changing solution that magnifies your existing Microsoft prowess into a powerhouse ITSM tool.

Imagine not being hemmed in by a system that speaks a different digital dialect but instead, using a platform where every click resonates with well-honed expertise.

ITSM360 unlocks every nook and cranny of the Microsoft ecosystem to streamline your ITSM and GRC practices, catapulting your business efficiency to new heights while fortifying your security.

Empower your enterprise with ITSM360, where Microsoft ITSM isn’t just an extension of your business—it is your business, refined.

Bid farewell to the perpetual low adoption of IT self-service

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TEAMS APP FOR IT SELF-SERVICE

Too many of you have alarming IT self-service adoption rates, and it is challenging to make excellent end-user adoption.

The answer is Microsoft Teams.

By capitalizing on the widespread use of Microsoft Teams within your organization, you can streamline the adoption of your self-service offerings.

Enjoy the simplicity and efficiency of IT self-service where your workforce already thrives — right within Teams.

What Our Customers Say

“We saved a bundle on IT management by switching to ITSM360.

Their integration with Microsoft Cloud & Azure was incredibly smooth, and their support team was there for us every step of the way.”

Marc Hoogerwerf, IT Architect & ICT Governance Specialist, TAP AG

Arvato Bertelsmann replaced BMC Remedy with ITSM360

EDF ITSM360
Luxembourg Stock Exchange ITSM360
Uniteam ITSM360
EAO ITSM360
CBS Copenhagen ITSM
Affimed ITSM360

Encourage Productivity and Teamwork

Empower your ITSM team with tools that are collaborative, user-friendly, and accessible across all platforms within an environment that they trust.

Microsoft Teams with ITSM apps is not just an integration; it’s a strategic advantage in the realm of IT Service Management.

With ITSM360 Teams Apps, unlock the full potential of your team’s capabilities and usher in a new era of productivity and collaboration.

Workflows

Use Power Automate seamlessly with ITSM360 for workflows and automation.

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Reporting

Use Power BI for advanced ITSM insights and continually understand your business.

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Microsoft Graph API

Integrations/AD

Use Microsoft Graph API for easy integrations and connect your ITSM data governed by Azure AD.

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Our software can help you

We have a bold agenda with ITSM360.

360 means a next-generation management software for IT

that unites stakeholders in the modern IT organization from Service Desk to GRC and ITSec stakeholders.

ITSM360 IT Self Service in Microsoft Teams

User engagement in Teams

Ready-to-use IT self-service options in Microsoft Teams or on your corporate SharePoint sites.

But the ITSM360 data model allows you to enable Virtual Agents and AI for your IT self-service.

ITSM360 Configuration Management CI in Microsoft Teams

ITSM apps · backend teams

ITSM360 covers you with flexible apps for IT ticketing, handling of assets, CI etc. Everything you need for running ITIL practices.

Advanced IT Project Management, Contract Management, and IT documentation options are also included.

ITSM360 GRC Data Processes and GDPR Compliance

Management & Secuirty

IT Risk Management and IT Governance are linked to your infrastructure, so we offer a connected tool bridging the content in your Service Portfolio, CMDB, etc., with ITSec and Governance Processes.

Enjoy mapping data processes into IT systems and making your risk assessment on accurate operational records from your ITSM solution.

Microsoft ITSM ready?

Let’s Get To Work

We deploy the solution directly to your tenant together with you, or you can work with our English, German, Dutch, or Scandinavian-speaking partners.
ITSM360 selfservice in Teams GIF